Wednesday, November 13, 2013
Boost your sales in 30 minutes that is!
Yes, this can be done but you will need to be an active and willing participant! We aren't talking about 30 minutes in the day you are used to working, we are asking you to invest an extra 30 minutes!
Tomorrow morning, imagine arriving at your office 30 minutes early. How would you use that time if you followed these two simple rules:
Rule 1: You CANNOT look at emails...period. You can't look at them on your computer, tablet or smart phone. NO EMAILS in the first 30!
Rule 2: The tasks you do must be tied DIRECTLY to new business development.
You have nothing to lose by giving this strategy a try! Besides, you might even be able to beat the traffic!
Remember, Thought Transformation offers professional sales training courses in Atlanta and surrounding areas. If you or your company is struggling with sales, we can help! We give you the knowledge and tools to be successful in any market or program.
Sunday, September 29, 2013
- Is the sale a one-time event, or will it mark the start of an ongoing relationship?
- How much money is involved?
- How urgent is the buyer's need?
- How much risk is involved in the purchase?
Friday, September 27, 2013
For those of us that are in sales, we're always in constant contact with people. There's a variety of important tips that we can use when we're greeting customers face to face. Body language is a very important sales tool that can be used to make more sales. Have you ever took the time to study your customer's body language? What was his/her body language telling you? Knowing how your customer is responding can be the difference between make a sale and not.
When greeting a customer, always make a friendly approach. You need to make sure you look professional at all times. Make sure you're making direct eye contact with a smile. It doesn't matter if today has been a bad day or not, your responsibility is your customer. Make them feel welcome and comfortable at all times. Don't bring negative energy to your environment.
It's very important to understand the body language of your customer. How did they react when you approached them? Do they appear to be happy, sad, upset, or cautious? What is the tone of their voice? Are they being offensive or defensive? Yes, all of these can effect a sale. Our job is to make sure that we take care of our customer, right? We can do this by showing positive body language of our own.
How can you show positive body language? For starters, always wear a smile. I understand that we're not always in a smiling mood, but this isn't your customers issue, it's yours. If you're out in public, wear a smile. You can do everything else behind closed doors. A firm handshake is always a great way to grab the attention of your customer, do it with a smile.
Studies have showed that expanding your body can actually reduce stress and give confidence. You may want to try this technique. Stand up straight, spread your stance, and let your arms out. This is also viewed as a body language of confidence. Did you know that you're more likely to make a sale by mirroring your customer? Engaging in mirroring body language lets the customer know that you completely understand. This also shows interest and awareness, both a great way to get an agreement.
If a customer is being defensive, don't continue to try and make the sale. Most success comes in second meetings or follow-ups. Defensive body language includes crossed arms, looking around, and leaning away. If you notice these body functions, leave a contact form or business card. It doesn't mean that their not interested, it just concludes that something else is more important at this time.
Completing the sale can be a tall task at times, but a first impression can last a lifetime. You have to use positive body language skills that will leave a lasting impression on your customer. You want them to leave knowing that you're someone that they would love to work with or get to know. Be polite, always smile, use constant eye contact, give them your full attention, and always say thank you.
Thought Transformation provides quality sales training programs that will help you make immediate sales and give you the tools to become successful in any market or program. Thought Transformation has trained thousands of men and women over the past nine years, giving them the techniques to outsell their competition. Ready to lead your program? Contact us now and see how we can help you achieve your potential!
Good intentions often make us say things we shouldn’t, especially when the pressure’s on and the customer’s complaining. So, what do you do in such circumstances? Below, you'll find some common mistakes we make—no, here are some deal killers:
Denying the customer’s right to his experience. A common mistake is to blurt out variations along the lines of, “Oh, that’s not true!”… “I’m sure our employee didn’t mean it that way!” … or “No one’s ever complained about that before!”
• What the customer hears: “You better prove you have a case before I believe you enough to help you.”
• What’s better? Listen. Your job at that moment is to fully understand the customer’s experience of the problem.
Blaming the customer. This can happen subtly, an accusation made via implication or nonverbals, but just because it may be inferred or unspoken does not mean the customer hasn’t picked up on it. “Well, we could’ve gotten this done on time, but we didn’t get your content until a week after it was promised to us.”
• What the customer hears: “It’s all your fault. You’re not easy to work with.”
• What’s better? Alert the customer to budget or timing concerns before they become issues, and remember you’re in the business of providing solutions. You’re not there to ward off imagined litigations by assigning blame.
Typecasting the customer. This happens in the most egregious circumstances, when the workplace culture has become so politicized that an adversarial “us-them” attitude has developed. Customers are outsiders, therefore they’re “idiots”… “crazy” … “ill- informed”….
• What the customer hears: They don’t need to hear anything. Sooner or later, that attitude of condescension or resentment seeps through employee pores and taints interactions with your customers.
• What’s better? Workplace culture attitude adjustment. Better make it quick too.
Thought Transformation provides sales training courses to individuals and corporations. Thought Transformation has 20+ sales training programs designed to help you make more sales and outsell your competition. This is your opportunity to learn from sales expert Linda Bishop, contact us today and see how we can help you achieve success!
Tuesday, September 17, 2013
Are you using LinkedIn and other social media tools to connect with both customers and prospects? If not, you're missing out on potential contacts and sales. LinkedIn is a great professional social media website that has dozens of great features to help you in your sales program.
Start making more sales with LinkedIn by keeping your profile clean and professional. I can't stress this enough. Everything that you write and say has to be professional because others will judge you on these factors. If you're posting articles, videos, or media, keep your professional image at all times. Remember, potential customers are always watching.
LinkedIn is a great way to not only make more sales, but generate leads and contacts. Make sure you're using LinkedIn to your advantage. Social media platforms are a great to get new customers and generate interest. Facebook, Twitter, Pinterest, StumbleUpon, and other social media sites must be optimized and professional.
Thought Transformation offers a variety of different sales training programs that can immediately having you making more sales and out-selling your competition. We offer 20+ sales training courses that are designed to help you succeed in any sales market. Visit our website and learn from one of the best sales experts in the world. Atlanta's Thought Transformation provides single sales training classes, half-day classes, and full-day classes.
As 2013 comes to a close, I want to spend this month reviewing how you can set and reach your sales goals in 2014. To start, consider the following:
The best goals are realistic, yet challenging. When you reach a goal you’re proud of what you accomplished. To decide if a goal is realistic, answer these questions and use the information as a guide.
How much did you sell in 2013?
How much do you want to sell in 2014?
Who were your customers in 2013?
How much did they buy?
How much do you project them to buy in 2014?
Estimate the gap. Goal-Total Sales Projected for 2014 from Current Customers=New Business
What does the average customer buy in the first year?
How many new customers do you need to reach your goal? New Business ÷ Average Value of a New Customer = No. of New Customers
Based on past experience, how many prospects do you need to talk to in order to get a customer? That is how many people you need to load into the top of the funnel, qualify and convert.
provides sales training courses in Atlanta and the greater Atlanta area. We offer 20+ sales training programs that are designed to help you achieve success in any sales programs. If you want to increase your sales and out-sell your competition, Atlanta's Thought Transformation can help.
Saturday, September 14, 2013
Are you looking for sales training courses in Atlanta, Georgia? Have you considered sales training programs to help you achieve success in your sales program? Are you struggling to make your first sale? If you've answered "yes" to any of these questions, Thought Transformation can help. Thought Transformation provides sales training courses in Atlanta and surrounding areas. You don't have to struggle to make sales anymore, Thought Transformation's sales training programs are all you'll ever need!
Sales training courses have been a vital source for some of the top sales marketers in the world and now you have the opportunity to receive the same sales training as professionals. Atlanta based Thought Transformation has been providing sales training classes since 2004, nine consecutive years of quality sales training courses. Designed by sales expert Linda Bishop, Thought Transformation offers the best sales training classes in the world.
Thought Transformation offers 20+ sales training courses designed to help you succeed. Our Atlanta sales training courses will help you make sales and outsell your competition. Our programs in sales training is built for you, allowing you to focus on your weakest attributes and strengthen your sales skills. To learn more about our sales training, just visit Thought Transformation.
Our Atlanta courses in sales training are designed for everyone, all salespeople and sales marketers. It doesn't matter if you're new to the sales market or a ten year veteran, Thought Transformation's sales training classes are up-to-date and provides sales information that's proven to help you make sales. We offer affordable sales training courses and our interactive sales training programs makes learning fun. Take advantage of this special opportunity and learn from one of the best sales professionals in the world.