Wednesday, May 2, 2012

Body Language

I think Nicholas Boothman's book, "How to Make People Like You in 90 Seconds or Less," should be required reading for every sales person. He says that the first few seconds are critical to create the perception that you are sincere, safe and trustworthy. He outlines five steps to an effective introduction.

  1. Start with a positive attitude. Check your body language to make sure that's what you convey. Keep your heart aimed at the person you're meeting. Whenever possible, unbotton your jacket or coat.
  2. Be first with eye contact. Look this new person directly in the eye. Use your eyes to reflect your positive attitude. Look at the other person long enough to see the color of the person's eyes.
Check the blog on Friday for more great tips!

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