tag:blogger.com,1999:blog-2678684908877727503.post8057756786231044711..comments2023-10-08T05:21:47.351-04:00Comments on Sales Is Not For Sissies: KeFactors Fridays: Customer Self-Service Doesn’t Mean No ServiceLinda Bishophttp://www.blogger.com/profile/10831485034689722536noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2678684908877727503.post-34783629694660163582010-08-16T15:19:30.511-04:002010-08-16T15:19:30.511-04:00Such a terrific point. We sometimes make the simpl...Such a terrific point. We sometimes make the simplest takes ten times as difficult as they should be wasting both our time & the customer's time. I've learned that if I make things easy for them, they will come back again & again.Elizabeth Stewartnoreply@blogger.com